14 day return policy:- You may return the product for any reason within 14 days of purchase for a refund less the ACTUAL cost of delivery regardless of whether free postage was offered on the listing.
Refunds will normally be processed within 5 working days of receiving the item. If the item is not returned in its original condition – i.e. damaged, dirty, without accessories or without original packaging we reserve the right to deduct reasonable costs from the refund to restore the item to saleable condition.
Faulty products:- If any products are faulty or defective, contact us to authorise a return.
The product must be returned to us (or our supplier) within 14 days of delivery.
Where only a part or accessory of the product is faulty we may only replace that part.
We will reimburse the buyer for the amount of the return postage service that we suggested.
We shall replace the products free of charge and redeliver them at our own cost.
If we are unable to replace them we will refund the total price paid for the product including postage.
Incorrect orders:- In the unlikely event that we ship the wrong item, please notify us within 7 days of delivery.
The product must be returned in original packaging and we will send the correct order and pay postage costs as we would for a faulty products.
Disclaimer: We will not be liable for any damages, costs, losses (including without limitation- economic loss, loss of profit, loss of business, interruptions to business, depletion of goodwill or reputation, and/or loss of commission), claims or liabilities, whether direct, indirect or consequential, incurred by you due to our inability to replace the product or due to any delay in replacing the product.
We thank you for your order.